What Orland Park Homeowners Say About Emberly Chimney Cleaners Orland Park
We’ve been sweeping, inspecting, and documenting chimneys in Orland Park since 2009. Every job gets a written price before we start, a camera-scan inspection while we’re there, and a photo record when we’re done. The reviews below come from homeowners who’ve actually watched us work, seen the documentation, and held the warranty in their hands. No incentives, no filters, just what happened.
Recent Reviews
“We bought a place near 143rd and Wolf last fall and the inspector said the chimney ‘looked fine.’ Corrine’s crew ran the camera up the flue and showed us Class III creosote glazed half the liner, plus a cracked smoke chamber. They gave us the written price right there, $285 for the sweep and inspection, and we scheduled it for the following Tuesday. The technician texted when he was en route, wore a uniform with his license number, and walked us through every photo afterward. We’ve got the documentation saved for our insurance.”
- Paul P., Orland Park, IL
“Our fireplace in Old Orland hadn’t drawn right since we moved in. Two other companies said we probably needed a full liner replacement, quoted us $2,800 and $3,400. I brought Emberly the written estimates for their free second opinion. Corrine ran her own camera inspection and found the real problem: a partially collapsed clay flue tile at the first offset, plus a smoke chamber that needed parging. Total repair came in at $1,150, and we got the photo record proving the liner itself was structurally sound. That was three years ago, still drafting perfectly.”
- Brian F., Old Orland, Orland Park, IL
“I skipped sweeping for six years, I’ll admit it. When we finally called, the technician found a bird’s nest in the flue cap that had been there so long it was packed with debris and partially composted. He showed us the camera footage, then the photos after removal. The written price was $245 for the sweep, cap cleaning, and Level 2 inspection. No surprises, no upsell. The 365-Day Done Right Promise was stamped right on the invoice. Haven Standard Clause 1, Clause 4, all of it in writing.”
- Lucia G., Orland Park, IL
“We had water staining on the ceiling near our chimney chase in the spring. Another company said we needed a full crown rebuild and new flashing, quoted $1,900. Emberly came out, camera-inspected the flue, and found the crown had minor spalling but the real issue was a missing cricket on the uphill side and deteriorated sealant at the chimney cap. They sourced the Gelco cap and fabricated the cricket through Haven’s buying network. Final price: $740. The photo record showed the before, during, and after. Corrine herself called to follow up two weeks later.”
- Marcy A., Orland Park, IL
“I’m particular about who comes in my house. The Emberly technician arrived in a marked van, uniformed, background-check credentials visible. He put down runners from the front door to the fireplace, explained the NFPA 211 Level 2 inspection process step by step, and didn’t touch a tool until I signed the written scope and price. The sweep took about 90 minutes. He found a deteriorated flue liner joint at the second course, photographed it, and explained we could monitor it annually or address it now. No pressure. We scheduled the reline for spring and have the photo record to track progression.”
- Paul P., Orland Park, IL
“Our gas insert in the finished basement stopped venting properly during that cold snap last January. I called at 9 PM expecting voicemail, got a live person who scheduled us for the next morning. Corrine’s technician arrived with a camera, combustion analyzer, and the full photo documentation setup. He found a blocked termination cap with ice formation, plus a damaged DuraFlex connector that was leaking combustion gases into the chase. The written price for cap replacement, connector swap, and full inspection was $425. He showed us the CO readings before and after. I don’t mess around with carbon monoxide, and neither do they.”
- Brian F., Orland Park, IL
Why Customers Trust Us
The patterns in these reviews aren’t accidents. They’re the Haven Standard, built into every job since 2009.
Written price before work starts. That’s Clause 1, non-negotiable. No homeowner should watch a technician climb their roof without knowing exactly what they’ll pay. Camera-scan inspection and documented photo record on every visit. That’s Clause 4, the practice that became policy after Corrine Halstead documented her first thousand inspections and realized customers couldn’t make informed decisions without seeing what she saw.
The 365-Day Done Right Promise covers labor and materials. If it’s not done right, we make it right. The free second opinion exists because Orland Park homeowners deserve to know when a $3,400 quote should have been $1,150, and they deserve the photo evidence to prove it.
Materials come through Haven’s buying network, DuraFlex, HeatShield, Gelco, Olympia Chimney, Famco, Copperfield, priced honestly because of collective purchasing power, not inflated because you’re a captive audience.
Background-checked, uniformed technicians. License number on the page, named tech assigned, text when they’re en route. Live person on the phone, 24 hours a day, 7 days a week. Not voicemail. Not a web form that disappears into the void.
We’ve completed more than 38,000 chimney inspections and cleanings. Every one with a written price before work started and a documented record when it was done. That’s not marketing language. That’s the log we maintain, job by job, year by year, in Orland Park and the 16 surrounding communities we serve.
Call (708) 294-2571 to schedule your chimney cleaning and inspection. You’ll get the written price, the camera scan, the photo record, and the warranty, all before anyone lights a pilot or lifts a brush.
Written by Corrine Halstead, Owner at Emberly Chimney Cleaners Orland Park, serving Orland Park since 2009.